Appendix a troubleshooting, Diagnosing switch indicators, Power and cooling problems – SMC Networks SMCBGSLCX1 User Manual

Page 49: Ppendix, Roubleshooting

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A-1

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PPENDIX

A

T

ROUBLESHOOTING

Diagnosing Switch Indicators

Power and Cooling Problems

If the power indicator does not turn on when the power cord is plugged in,
you may have a problem with the power outlet, power cord, or internal
power supply. However, if the unit powers off after running for a while,
check for loose power connections, power losses or surges at the power

Troubleshooting Chart

Symptom

Action

Power LED is Off

•

Internal power supply is disconnected.

•

Check connections between the switch, the power
cord, and the wall outlet.

•

Contact SMC Technical Support.

Power LED is Red

•

Internal power supply has failed. Contact your local
dealer for assistance.

Link LED is Off

•

Verify that the switch and attached device is powered
on.

•

Be sure the cable is plugged into both the switch and
corresponding device.

•

Verify that the proper cable type is used and its length
does not exceed specified limits.

•

Check the adapter on the attached device and cable
connections for possible defects. Replace the defective
adapter or cable if necessary.

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