Reference – Samsung E800 User Manual

Page 105

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Voucher or you have not made chargeable calls from

your phone or received incoming calls on your phone.

For the avoidance of doubt calls shall include but not be

limited to voice calls, data calls and text messaging.

On disconnection your mobile telephone number will be

reassigned. On reconnection you will be assigned a new

mobile telephone number.

Any remaining credit on your pay as you go Voucher will

be reinstated if you reconnect. You can reconnect your

phone without having credit on your pay as you go

Voucher.

3.5

No cash credits will be given for unused pay as you go

Vouchers. Credit or Debit card payments are subject to

our policy on acceptance in force from time to time.

4

our rights to terminate your service

4.1 We may Disconnect your phone and refuse to Re-

connect it at any time in whole or in part immediately

by notice in writing to you if:

4.1.1

you fail to comply with clause 2.4, 2.5, 5 and 6 of

these terms and conditions provided that where

such failure is capable of remedy you have not

taken such remedial steps as we shall have

required within 7 days of our giving you notice

of such failure; or

4.1.2

for whatever reason we are unable to provide

the Services.

reference

209

2.4 We may Suspend the Services in whole or part at any

time without notice if you do not comply with any of

these terms and conditions or if any money owed by

you to us, whether in relation to Services or not,

remains unpaid.

2.5 We shall investigate all complaints made whether by or

against you and reserve the right to Suspend the

Services if a complaint has been made against you

pending the results of investigation of the complaint.

3

pay as you go Vouchers

3.1

Free airtime given to the customer on initial registration of

their new pay as you go phone (if any) shall be valid for

the periods set out in the Price Guide and/or Customer

Literature current as at the date of Registration.

3.2

In the event that the cash value of airtime forming part of

free airtime given to a Customer in accordance with 3.1

above is not used within the relevant validity period stated

in Condition 3.1 such unused airtime will be forfeited.

3.3

Notwithstanding that you use all of a pay as you go

Voucher or that the free airtime given to a Customer in

accordance with 3.1 above expires your Phone will

continue to be capable of receiving incoming calls for the

periods set out in the Price Guide and/or Customer

Literature current as at the date of expiry.

3.4

We will disconnect your phone if during the previous six

months you have not Registered a new pay as you go

reference

208

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