Troubleshooting – Soleus Air SoleusAir 8 User Manual
Page 13
PROBLEM
The Air Conditioner will not start
 
 
 
 
 
 
 
 
 
POSSIBLE CAUSES 
 
The air conditioner is unplugged or not 
connected well. 
 
 
The fuse is blown/circuit breaker is 
tripped. 
 
 
Power Failure
 
 
 
 
 
 
 
The current interrupter device is 
tripped. 
SOLUTIONS 
 
• Make sure the air conditioner plug
is pushed completely into the out-
let 
 
• Check the house fuse/circuit 
breaker box and replace the fuse 
or reset the breaker. 
• The unit will automatically re-start
when power is restored.
• There is a protective time delay
(approx. 3 minutes) to prevent 
tripping of the compressor 
overload. For this reason, the unit 
may not start normal cooling for 3 
minutes after it is turned back on. 
• Press the RESET button located
on the power cord plug.
• If the RESET button will not stay
engaged, discontinue use of the 
air conditioner and contact a 
qualified service technician.
TROUBLESHOOTING
The Air Conditioner does not cool 
as it should 
 
 
 
 
 
 
 
 
Airflow is restricted
 
 
The temperature control may not be 
set correctly. 
The air filter is dirty
 
 
The room may be too warm 
 
 
 
Cold air is escaping 
 
 
The Evaporator is frozen 
• Make sure there are no curtains,
blinds, or furniture blocking the 
front of the air conditioner 
 
• Lower the set thermostat tempera-
ture
• Clean the filter. See the Cleaning
and Care Section of the manual.
• Please allow time for the room to
cool down after turning on the air 
conditioner. 
 
• Check for open furnace registers 
and cold air returns
• The unit is defrosting and will re-
sume operation when done.
The Remote Control is not working
 
 
The batteries are inserted incorrectly 
 
The batteries may be dead 
• Check the position of the batteries. 
 
• Replace the batteries 
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