Troubleshooting, Instruction manual – StarTech.com SV215MICUSBA User Manual

Page 12

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Instruction Manual

9

Function

Specification

Environment

Operating Temp.

0-50°C

Storage Temp.

-20-60°C

Humidity

0-80% RH, Non-condensing

Physical

Properties

Housing

Plastic

Weight

0.40kg

Dimensions (L x W x H)

8.10 x 6.90 x 2.60 cm

Troubleshooting

Symptom

Possible Cause

Action

Keyboard
and/or
Mouse Not
Responding

Keyboard/Mouse
need to be reset.

Unplug the keyboard/mouse from the
Console Keyboard Port, then plug it
back in.

Hotkey sequence
has been input
incorrectly.

Resend the Hotkey command -
press and release each key in the
sequence individually.

Switch needs to
be reset.

Turn off the computers; wait 5
seconds; turn the computers back on

Video
Problems

Resolution and/or
Refresh rate set
too high

Select a lower resolution and/or
bandwidth.

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