Sony MULTI CHANNEL AV RECEIVER STR-DG710 User Manual
Page 72
72
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The source sound input from the HDMI
jack is not output from the receiver or
the TV speaker.
• Check the HDMI connection.
• You cannot listen to the Super Audio CD
by connecting HDMI.
• Depending on the playback component,
you may need to set up the component.
Refer to the operating instructions
supplied with each component.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters away from a TV set or fluorescent
light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a CINEMA STUDIO EX mode
• Adjust the speaker level (page 30).
• Make sure the center/surround speakers
are set to either “SMALL” or “LARGE”
(page 38).
• Make sure the surround back speaker is set
to “YES” (page 38).
There is no sound from the surround
back speaker.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos. In this case, select “SB ON” (page
36).
There is no sound from the sub woofer.
• Check that the sub woofer is connected
correctly and securely.
• Make sure you have turned on your sub
woofer.
• Make sure the sub woofer is set to “YES”
• There is no sound from the sub woofer
depending on the sound field.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE, or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.