Maintenance, Troubleshooting – Sanyo CLT-2423 User Manual

Page 17

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VOICE MAIL/IN USE indicator on the base flashes

• Provided your phone company offers voice mail indicator

service and you subscribe to it,

VOICE MAIL/IN USE

indicator flashes when the phone is not in use to indicate there
is a message waiting. It stops flashing after the message has
been reviewed.

Causes of poor reception

•

Aluminum siding.

•

Foil backing on insulation.

•

Heating ducts and other metal construction can shield radio signals.

•

You are too close to appliances such as microwaves, stoves,
computers, etc.

•

Atmospheric conditions, such as strong storms.

•

Base is installed in the basement or lower floor of the house.

•

Base is plugged into an AC outlet with other electronic devices.

•

Baby monitor is using the same frequency.

•

Handset battery is low.

•

You are out of range of the base.

MAINTENANCE

To keep your telephone working and looking good, follow these
guidelines:

•

Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent
lamps).

•

Do not expose to direct sunlight or moisture.

•

Avoid dropping the phone, and other rough treatment to the phone.

•

Clean the phone with a soft cloth.

•

Never use a strong cleaning agent or abrasive powder because this
will damage the finish.

•

Periodically clean the charge contacts on the handset and base with
a clean pencil eraser.

•

Retain the original packaging in case you need to ship the phone at
a later date.

33

• Is the battery pack installed correctly?
• Did the handset beep when you pressed

TALK/CALL BACK

?

Did the

VOICEMAIL/IN USE

indicator come on? The battery

may need to be charged.

Dial tone is OK, but cannot dial out

• Make sure the

TONE/PULSE

switch on the back of the base

unit is set to TONE or PULSE according to your phone service.

Handset does not ring

• Make sure the

RINGER

switch on the handset is turned to ON.

• You may have too many extension phones on your line. Try

unplugging some phones.

• See solutions for

No dial tone

.

You experience static, noise, or fading in and out

• Change channels.
• Is handset out of range? Move closer to the base.

If you hear 3 short beeps when you press

TALK

, you are out of

range.

• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with another

household appliance.

Phone beeps

• Place handset in base for a minimum of 20 seconds to reset

the security code. If that does not work, charge battery for
12 continuous hours.

• Clean charging contacts on handset and base with a soft cloth,

or an eraser.

• See solutions for

No dial tone

.

• Replace battery.

Dialing from directory

• Did you program the directory keys correctly?
• Did you follow proper dialing sequence?
• Make sure the

TONE/PULSE

switch is set to TONE or PULSE

according to your phone service.

• Did you reprogram directory after power outage or battery

replacement?

32

TROUBLESHOOTING

TROUBLESHOOTING

CLT-2419-2423E-NEW 3/14/03 3:32 PM Page 32

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