8 - troubleshooting - causes and remedies – Philips Saeco Modular LUXE CAP001/A User Manual

Page 22

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English

22

The following table lists a number of troubles that may occur dur-
ing the working life of the machine.

When the symbol

appears in the “remedy” column it means

that the intervention must be carried out by the Maintenance tech-
nician.

TROUBLE

CAUSE

REMEDY

The machine is not powered up

The grounds tray is full

The coffee grinder is jammed

The pre-ground coffee selection key has been
pressed but no powder coffee was inserted in
the relevant slot

The hole of the steam/hot water spout is
clogged up

Grinding is too coarse

Grinding is too fine

The cup is not pre-heated

The machine has not reached yet the correct
temperature

The blend is not suitable, the coffee is not fresh-
ly roasted, and the ground coffee is either too
fine or too coarse

The machine circuit is clogged up by lime-
stone

The coffee dispenser unit is not in its proper
base position (N)

The coffee dispenser unit is not in its proper
base position (N)

8 - TROUBLESHOOTING -

CAUSES AND REMEDIES

The machine does not switch on

Display shows message
“ E M P T Y G R O U N D S ”

“ E M P T Y G R O U N D S ”

“ E M P T Y G R O U N D S ”

“ E M P T Y G R O U N D S ”

“ E M P T Y G R O U N D S ”

Grinding error

Instead of coffee only water is dispensed

No water or steam are dispensed

The coffee is dispensed too quickly

The coffee is dispensed too slowly

The coffee isn’t hot enough

The coffee is not creamy enough

Machine takes too long to heat up, the
water delivery is very limited

The dispensing unit cannot be removed

The dispensing unit cannot be inserted

Check that the plug is connected

Check that the multi-pole switch (if present) is
on

Check the electrical circuit fuses

Check electrical connections

Empty the grounds tray and refit it correctly

Clean the coffee grinder
(see “7.3 Jamming of coffee grinder”)

Insert the dose in the slot and repeat the cycle

Clean with a fine needle

Adjust it on finer grinding

Adjust it on coarser grinding

Pre-heat the cup on the heating plate

Wait for correct temperature to be reached

Change coffee blend or check the grinding (if
pre-ground)

Descale machine

Switch machine off and on through the main
switch

Manually rotate the unit until the basic position
(N) is reached. Make the mark on the shaft coin-
cide with arrow N (see fig. 12)

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