Troubleshooting (continued) – Sony SPP-A945 User Manual

Page 40

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Additional Information

40

EN

Symptom

You cannot store a speed
dialing number.

You cannot make a speed
dialing call.

Speed dialing is incorrect.

The handset does not ring
when calling from the base
phone.

Message is not recorded.

No sound from the speaker of
the base phone.
The caller’s message is
interrupted.

The clock is incorrect.

The phone does not accept
your security code.

The line is disconnected when
you call your phone from a
touch-tone phone.

Intercom

Remedy

• Make sure you follow the procedure in storing the

number correctly (page 16, 17).

• When the handset is in use, you cannnot store a speed

dialing number on the base phone. When the base
phone is in use, you cannot store a speed dialing
number on the handset.

• When you hear four short error beeps, move the

handset closer to the base phone, or make sure you set
up the base phone correctly.

• You entered a dialing key to which no phone

number has been stored.

• Store a correct number (page 16, 17).

• The handset may be engaged in conversation.
• The battery may have little or no power. Charge the

battery for more than 8 hours (page 11).

• Replace the handset to the base phone.
• Move the handset closer to the base phone.
• Place the base phone away from noise sources (page

8).

• The remaining recording time is less than 30 seconds

or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages (page 32).

• The message is less than 2 seconds. The answering

machine does not record messages less than 2 seconds
in length.

• Adjust the volume (page 32).

• The caller’s message is too long.
• The caller’s voice is too low. The unit disconnects the

line when it detects seven seconds of silence.

• There was a power interruption. Reset the time

(page 25).

• Make sure you call from a touch-tone phone.
• Make sure the security code is correct.
• Make sure you enter the security code within two

seconds after you have entered (#).

• You entered wrong security codes three times.

Speed dialing

Troubleshooting (continued)

Answering machine

Operating from an

outside phone

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