Self-diagnosis function, When letters/numbers appear in the display) – Sony DAV-DX315 User Manual

Page 83

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You cannot perform some functions such as
Stop, Search, Slow-motion Play, or Repeat
Play.

• Depending on the disc, you may not be able to

perform some of the operations above. See the
operating manual that came with the disc.

Messages do not appear on the screen in the
language you want.

• In the Setup Display, select the desired language

for the on-screen display in [OSD] under
[LANGUAGE SETUP] (page 72).

The language for the sound track cannot be
changed.

• Multilingual tracks are not recorded on the DVD

being played.

• The DVD prohibits changing the language for the

sound track.

The subtitle language cannot be changed.

• Multilingual subtitles are not recorded on the

DVD being played.

• The DVD prohibits changing the subtitles.

The subtitle cannot be turned off.

• The DVD prohibits turning off subtitles.

The angles cannot be changed.

• Multi-angles are not recorded on the DVD being

played (page 47).

• The DVD prohibits changing the angles.

A disc cannot be ejected and “LOCKED”
appears in the front panel display.

• Contact your Sony dealer or local authorized Sony

service facility.

[Data error] appears on the TV screen when
playing a DATA CD or DATA DVD.

• The MP3 audio track/JPEG image file/DivX

video file* you want to play is broken.

• The data is not MPEG1 Audio Layer 3 data.

• The JPEG image file format does not conform to

DCF.

• The JPEG image file has the extension “.JPG” or

“.JPEG,” but is not in JPEG format.

• The file you want to play has the extension “.AVI”

or “.DIVX” but is not in DivX format, or is in
DivX format but does not conform to a DivX
Certified profiles.*

* Except for North American models.

The system does not work normally.

• Disconnect the AC power cord (mains lead) from

the wall outlet (mains), then reconnect after
several minutes.

When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the screen and the front panel display. In this
case, check the following table.

When displaying the version
number on the screen

When you turn on the system, the version
number [VER.X.XX] (X is a number) may
appear on the screen. Although this is not a
malfunction and for Sony service use only,
normal system operation will not be possible.
Turn off the system, and then turn on the system
again to operate.

Self-diagnosis Function

(When letters/numbers appear in the
display)

First 3
characters of
the service
number

Cause and/or corrective action

C 13

The disc is dirty.
,Clean the disc with a soft cloth

(page 80).

C 31

The disc is not inserted correctly.
,Restart the system, then re-insert

the disc correctly.

E XX

(xx is a number)

To prevent a malfunction, the
system has performed the self-
diagnosis function.
,Contact your nearest Sony

dealer or local authorized Sony
service facility and give the 5-
character service number.

Example: E 61 10

C:13:50

VER.X.XX

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