Appendix a - troubleshooting – Sharp VISION DIGITAL CAMERA User Manual
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sharpVISION™ Digital Camera
sharpVISION
™ User Manual
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Some common troubleshooting scenarios are listed in the table below:
Symptom
Possible Remedy
Camera LED not ON
Flip the switch at the back of the camera trying the
alternate position.
Try connecting the auxiliary power supply (not normally
required if 6-pin IEEE1394 interface is used).
Check all the cable connections.
Cannot control camera through
IEEE-1394 port
Check all the cable connections. Be sure to use IDT-
supplied cables.
Turn the camera off, close all programs, turn the camera
on, and restart the software.
Re-install the drivers and provided software from the CD.
Be sure that you are using a valid operating system
(Windows 98 2nd Edition, ME, 2000 or XP).
Image occasionally goes bright on
one side or stays dark on one side
Turn-off the room lights. Fluorescent lights may interact
with the camera to create fluctuating image brightness.
Hazy image or poor contrast.
Make sure the back focus plane is correctly adjusted to the
infinity focus position. Image the camera at a far field.
Adjust the C-mount ring until the image at infinity is in
focus. Tighten the setscrew to that the C-mount ring does
not slip.
Other problems
Call IDT for technical assistance.