Sony SPP-IM977 - Manual (Page 68)

Additional Information 68 US
Symptom
You hear interference during
conversation.
Your conversation is muted
and “CHANNEL
SEARCHING...” appears on the
display.
You hear a beep every three
seconds and E and “BATTERY
LOW” appear on the display.
LINE 1 or 2 button flashes
when not in use.
You hear five short error beeps
and cannot store a number on a
speed dialing key or in the
Phone Directory.
You hear five short error beeps
when you try to make a speed
dial call.
Speed dialing or Phone
Directory dialing is incorrect.
The handset does not ring
when you use the intercom
from the base phone, and the
base phone does not ring when
you use the intercom from the
handset.
When pressing (INTERCOM),
you hear a busy tone and
cannot make an intercom call.
The caller’s name and/or
phone number does not appear
on the display.
Remedy
• Move the handset closer to the base phone.
• Place the base phone away from noise sources
(page 10).
• This is the out-of-range alarm. Move the handset
closer to the base phone within one minute.
• The battery is weak. Charge the battery for more than
12 hours (page 14).
• Either the handset or the base phone is being used.
• Make sure you follow the procedure for storing the
number correctly (pages 34, 37).
• Make sure the number (including the tone and pause
digits) does not exceed 32 digits.
• You have pressed a speed dialing key on which no
phone number has been stored.
• Store the correct number (pages 34, 37).
• The battery may be weak. Charge the battery for more
than 12 hours (page 14).
• Move the handset closer to the base phone.
• Place the base phone away from noise sources
(page 10).
• Either the base phone or handset is being used to
converse with an outside caller.
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• The call is made through company which does not
offer Caller ID service. “OUT OF AREA” will appear
on the display.
• The call was “blocked”. “PRIVATE” will appear on
the display.
• You have answered the call while “** RINGING **”
was displayed. Be sure to answer after the Caller ID
data is displayed.
Troubleshooting (continued)
Caller ID
Speed dialing/
Phone Directory
Intercom
During conversation
LINE 1 and 2 buttons