Samsung Genoa User Manual

Page 69

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The phone prompts you to insert the SIM card.

Ensure that the SIM card is installed correctly.

Your phone displays “No networks found” or
“Network error.”

• When you are in areas with weak signals or poor

reception, you may lose reception. Move to
another area and try again.

• You cannot access some options without a

subscription. Contact your service provider for
more details.

You enter a number, but the call is not dialed.

• Ensure that you have pressed the Dial key: [

].

• Ensure that you have accessed the right cellular

network.

• Ensure that you have not set call barring for the

phone number.

Another caller cannot reach you.

• Ensure that your phone is turned on.

• Ensure that you have accessed the right cellular

network.

• Ensure that you have not set call barring for the

phone number.

Another caller cannot hear you speaking.

• Ensure that you are not covering the built-in

microphone.

• Ensure that the microphone is close to your

mouth.

• If using a headset, ensure that it is properly

connected.

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