Troubleshooting – Sony 4-157-878-12(1) User Manual

Page 90

Advertising
background image

90

Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, follow the flow chart below.

Power sources/LCD screen/Wireless Remote Commander···p. 90
Memory card/flash memory unit···p. 92
Recording···p. 92
Playback···p. 95
Connecting to TV···p. 96
Dubbing/Editing/Connecting to other devices···p. 97
GPS (HXR-NX5E/NX5P)···p. 97
Connecting to a computer···p. 98

The power does not turn on or abruptly turns off.

• Attach a charged battery pack to the camcorder (p. 12).
• Use the AC Adaptor/Charger to connect to a wall outlet (wall socket) (p. 12).

The camcorder does not operate even when the power is set to on.

• Disconnect the AC Adaptor/Charger from the wall outlet (wall socket) or remove the battery

pack, then reconnect it after about 1 minute.

• Press the RESET button (p. 120) using a sharp-pointed object.

The camcorder gets warm.

• The camcorder may get warmer while you use it. This is not a malfunction.

The remaining battery time indicator does not indicate the correct time.

• Ambient temperature is too high or too low, or the battery pack has not been charged enough.

This is not a malfunction.

• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace

it with a new one (p. 12, 107).

• The indicated time may not be correct in certain circumstances. For example, when you open

or close the LCD panel, it takes about 1 minute to display the correct remaining battery time.

1

Check your camcorder, referring to the items on pages 90 to 98.

2

Disconnect the power source, reconnect the power source after about 1 minute and turn
on your camcorder.

3

Press the RESET button (p. 120) with a pointed object, then turn on your camcorder.
This operation will reset the date, time and area settings.

4

Consult your Sony dealer or local authorized Sony service facility.

Power sources/LCD screen/Wireless Remote Commander

Advertising