Cds and dvds, What should i do if the drive tray does not open – Sony VGN-SZ200 User Manual

Page 190

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Troubleshooting

CDs and DVDs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

1

Restart the computer by clicking Start, Turn Off Computer, and Restart.

2

Eject the disc from the optical disc drive.

3

Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs

(page 159)

for instructions on how to

clean it.

What should I do if the drive tray does not open?

❑

Make sure your computer is on.

❑

Press the drive eject button.

❑

If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select
Eject from the shortcut menu.

❑

If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the
drive eject button.

❑

Try restarting your computer.

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