Kodak EASYSHARE C763 - Manual (Page 44)

38 www.kodak.com/go/support
6
Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c763support and select
Interactive Troubleshooting & Repairs.
Camera
Camera/computer communications
Status Solution
The camera does
not work. ■ Turn on the camera ( page 2 ).
■ Install new batteries ( page 2 ) or charge rechargeable batteries.
■ Turn camera off, then back on.
Status Solution
The computer does
not communicate
with the camera. ■ Visit www.kodak.com/go/c763support .
■ Turn on the camera ( page 2 ).
■ Install new batteries ( page 2 ) or charge rechargeable batteries.
■ Connect cable to camera and computer port ( page 34 ).
■ Install the software ( page 33 ).
■ Disconnect the USB cable. Close all software applications. Re-install
the software (
page 33 ).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.) ■ Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 33 ).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (
page 33 ).