Problems – Koss KS3101A-2 User Manual

Page 38

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NO RETURN TO START-UP SCREEN
WHEN DISC IS REMOVED

•

Check to see if the program requires another
disc to be loaded.

•

Reset by unplugging the player from the power,
then connect the power again.

THE PLAYER DOES NOT RESPOND TO
THE REMOTE CONTROL

•

Aim the remote control directly at the sensor
on the front of the player.

•

Avoid all obstacles which may interfere with the
signal path.

•

Inspect or replace the batteries.

DISTORTED OR B/W PICTURE

•

The disc format does not match the TV-set used
(PAL/NTSC).

NO AUDIO AT DIGITAL OUTPUT

•

Check the digital connections

•

Check the Digital Out menu to make sure that
the digital output is correctly set.

•

Check if the audio format of the selected audio
language matches your unit capabilities.

YOU HAVE FORGOTTEN THE PASSWORD

•

Under no disc condition, press Number Key 7,
Number Key 6, Number Key 4, Number Key 1
and Number 8 on Remote Control in order.

THE DISC IS STUCK INSIDE THE PLAYER

•

In case the disc is stuck inside the tray, please
switch off the unit, unplug the power cord and
wait for 2 minutes. The player will resume
normal operation after switching on.

Problems ?

If it appears that your unit is faulty, first consult this
checklist. It may be that something simple has been
overlooked.
Under no circumstances should you try to repair
the player yourself; as this will invalidate the
warranty. Only qualified service personnel can
remove the cover or service this player.

NO POWER

•

Check if the on/off button on the front of the
player is set to on.

•

Check if power plug of the mains cord is properly
connected.

•

Check if there is power at the AC outlet by
plugging in another appliance.

NO PICTURE

•

Check if the TV is switched on.

•

Select the correct AV input on the TV.

•

Check the video connection.

•

Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).

DISTORTED PICTURE

•

Check the disc for fingerprints and clean with
soft cloth, wiping from center to edge.

•

Sometimes a small amount of picture distortion
may appear. This is not a malfunction.

COMPLETELY DISTORTED PICTURE

•

The disc format is not according to the TV-set
used (PAL/NTSC).

NO COLOUR IN PICTURE

•

The disc format is not according to the TV-set
used (PAL/NTSC).

•

Ensure DVD player is not connected through
VCR.

PICTURE SWING

• Relocated the unit further away from the

possible interference or emission source (e.g.
Radio, Power Amplifier, radiator etc.)

DISC CANNOT BE PLAYED

•

Ensure the disc label is upwards.

•

Clean the disc.

•

Check if the disc is defective by trying another
disc.

NO SOUND

•

Check audio connections.

•

If using a Hi-fi amplifier, try another sound
source.

•

Check that DTS is selected in the Audio Menu if
a DTS disc is played.

•

Ensure there is a DTS decoder connected when
selecting DTS.

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