Kodak c913 - Manual (Page 20)

20 www.kodak.com/go/easysharecenter
2
Getting help
Problem Solution
Camera will
not turn on. ■ Ensure that the battery is correctly inserted and
charged.
■ Ensure the camera is clean and dry. (If it’s wet
inside, let it dry for 24 hours.)
LCD is not
clear. ■ Choose an LCD Glare Shield ( see page 15 ).
Can’t transfer
video/pictures
to the
computer. ■ Do not use the USB cable. Use the USB arm ( see
page 12 ).
Videos are
choppy or
jumpy on a
computer. ■ Use ARCSOFT MEDIAIMPRESSION for KODAK
Software for video playback (
see page 12 ).
■ Ensure that the computer system requirements
are met. Go to
www.arcsoft.com/support .
Long videos
are split into
separate
videos. ■ When taking long videos, the camera begins a
new video (at approximately 3.8 GB) and
continues recording. If desired, use video editing
software on your computer to join videos.
Videos are in
low resolution
and/or are not
saved. ■ If no card is inserted and the camera is powered
by the AC adapter, then videos are taken in low
resolution and are not saved. (The camera is in
Demo mode.) Insert a card or unplug the AC
adapter.
urg_01150.book Page 20 Friday, August 5, 2011 7:57 AM