Troubleshooting guide – Kenwood KDC-MP628 User Manual

Page 59

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59

Troubleshooting Guide

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The power does not turn ON.

✔ The fuse has blown.

☞ After checking for short circuits in the wires,

replace the fuse with one with the same
rating.

✔ The speaker wire has a short-circuit or touches

the chassis of the vehicle, and then the protection
function is activated.
☞ Wire or insulate the speaker cable properly

and press the reset button.

?

There’s a source you can’t switch.

✔ There’s no media inserted.

☞ Set the media you want to listen to. If there’s

no media in this unit, you can’t switch to each
source.

✔ The Disc changer isn’t connected.

☞ Connect the Disc changer. If the Disc changer

isn’t connected to it’s input terminal, You can’t
switch to an external disc source.

?

The memory is erased when the ignition is

turned OFF.
✔ The ignition and battery wire are incorrectly

connected.
☞ Connect the wire correctly, referring to the

section on <Connecting Wires to Terminals>.

?

The TEL mute function does not work.

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the

section on <Connecting Wires to Terminals>.

?

The TEL mute function turns ON even though the

TEL mute wire is not connected.
✔ The TEL mute wire is touching a metal part of the

car.
☞ Pull the TEL mute wire away from the metal

part of the car.

?

Even if Loudness is turned ON, high-pitched tone

isn’t compensated for.
✔ Tuner source is selected.

☞ High-pitched tone isn’t compensated for when

in Tuner source.

?

No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to

one side.
☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are

connected incorrectly.
☞ Reconnect the input/output wires or the

wiring harness correctly. See the section on
<Connecting Wires to Terminals>.

✔ The values of Volume offset are low.

☞ Turn up the Volume offset, referring to the

section on <Audio Setup> (page 12/13).

✔ The <Built-in Amp Setting> (page 44) is OFF.

☞ Turn it ON.

?

The sound quality is poor or distorted.

✔ One of the speaker wires is being pinched by a

screw in the car.
☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

☞ Reconnect the speaker wires so that each

output terminal is connected to a different
speaker.

?

The Touch Sensor Tone doesn’t sound.

✔ The preout jack is being used.

☞ The Touch Sensor Tone can’t be output from

the preout jack.

?

Even though Synchronize Clock is ON, the clock

can’t be adjusted.
✔ The received RDS station isn’t sending time data.

☞ Receive another RDS station.

?

The Dimmer function doesn’t work.

✔ The Dimmer wire isn’t connected correctly.

☞ Check the Dimmer wire connection.

✔ The <Dimmer> (page 43) is OFF.

☞ Turn it ON.

?

The sound is not output from Subwoofer or it

outputs the different sound.
✔ When "2 ZONE" of <Audio Setup> (page 12/13) is

set to ON.
☞ Turn OFF "2 ZONE".

?

There are no audio control effects.

✔ FOCUS/ SRS 3D item on <WOW Control> (page

17) have no effect in rear output.
☞ ---

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