Kodak EASTMAN 3.2S User Manual
Page 108
Troubleshooting
102
www.kodak.com/go/aiosupport
Print quality
• For best results, use paper with the COLORLOK Technology logo on the package.
• Make sure the paper is loaded correctly. See
.
• Clean the printhead:
– Press .
– Touch ,
then
Maintenance.
– Touch
Clean Printhead.
• Calibrate the printer:
– Press .
– Touch ,
then
Maintenance.
– Touch
Calibrate Printer.
• For more information, go to
(for ESP 3.2
Printers) or
or ESP 3.2s Printers), then type
the problem in the search field.
Ink cartridge
• Make sure KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or
refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into place.
Paper jam
• Open the access door and gently remove any paper from inside the printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper input tray.
For more information, go to
or ESP 3.2 Printers)
or
or ESP 3.2s Printers), then type
jam in the
search field.
Error codes/messages
or other problems
you cannot resolve
• Go to
(for ESP 3.2 Printers) or
(for ESP 3.2s Printers), then type your error
code or message.
If you need to contact Kodak (see
www.kodak.com/go/contact
), have the following
information available:
• Kodak Service Number (located inside the printer when you open the access door)
• Printer model number (located on the control panel)
• Computer model, operating system, and version of Home Center Software
• Exact wording of any error message(s) and the error code
Problem
Possible Solutions