Getting help on the web – Kodak PLAYFULL ZE1 User Manual
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www.kodak.com/go/support
Getting help
Getting help on the Web
Videos do not play on a TV.
■
Ensure that an HDMI or AV Cable is properly connected
directly to the TV input (
).
■
Ensure that your TV’s settings are correct for an HDMI or AV
connection.
■
Ensure that the Video Output is set correctly (
Videos are low resolution.
■
If no card is inserted and the camera is powered by the AC
adapter, then videos are taken in low resolution and are not
saved. (The camera is in Demo mode.) Insert a card or unplug
the AC adapter.
Videos are not saved.
Camera will not work with
optional remote control.
■
Ensure that the battery is correctly inserted in the remote.
■
Ensure that the camera infrared receiver (on bottom of
camera) and the remote control have an unobstructed path.
■
Try a different angle, or move closer.
Solve problems with ARCSOFT
MEDIAIMPRESSION for
KODAK Software.
■
www.arcsoft.com/support
. (For other applications, go
to their support sites.)
Get support for your product (FAQs,
troubleshooting information, arrange for repairs,
etc.)
Purchase camera accessories (lenses, cards, etc.)
Download the latest camera firmware and
software
Register your camera
Chat, email, write, or phone Kodak
(Chat not available in all languages)
Get information on ARCSOFT Software
Problem
Solution