Computer/connectivity problems, Picture quality problems – Kodak EasyShare C360 User Manual

Page 46

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40

www.kodak.com/go/support

Troubleshooting

Computer/connectivity problems

Picture quality problems

Status

Solution

Computer does not
communicate with

the camera

■

Insert a charged battery (

page 1

).

■

Turn on the camera.

■

Make sure the proper USB cable is connected on camera and
computer port (

page 12

). (If using an EasyShare dock, check all

cable connections. Make sure the camera is seated on the dock.)

■

Make sure the EasyShare software is installed (

page 11

).

Pictures do not
transfer to computer

■

Click the Help button in the EasyShare software.

Slide Show does not
run on an external
video device

■

Adjust the camera Video Out setting (NTSC or PAL,

page 27

).

■

Make sure the external device settings are correct (see the device’s
user’s guide).

Status

Solution

Picture is not clear

■

To automatically set exposure and focus, press the Shutter button
halfway. When the Ready light turns green, press the Shutter button
completely down to take the picture.

■

Clean the lens (

page 52

).

■

Make sure camera is not in Close-up mode if you are more than 21
in. (0.7 m) from your subject.

■

Place the camera on a flat, steady surface or use a tripod, especially
in high-zoom settings or in low light.

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