Keyspan Alexadria DuraWand Portable Scanner - Manual (Page 7)

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Uploading into Alexandria
If Alexandria is not already running start it up now. To import the text file the Videx
Downloader created enter the import command in the command line. V3 users, enter “ *@” and
press the enter key. V5 users enter “*” and press the enter key. This command brings up a
file selection window. If you saved your downloaded document to the default location which is
the desktop then click the button on the right side of the window that says desktop. Next scroll
through the list of items on the desktop and double click the downloaded file. This will start the
upload into Alexandria. The upload time depends on the size of the file.
Durawand Maintenance and Troubleshooting
DO NOT
* Expose your DuraWand to temperatures in excess of 120 degrees F (for example a car dashboard
on a sunny day, or any direct sunlight for extended periods.)
* Allow the DuraWand to get wet. Being caught occasionally in a light shower will probably not
cause problems if you wipe the wand off promptly and allow it to dry. Avoid immersion, long-term
exposure to high humidity, or regular exposure to rain.
IF YOU HAVE TROUBLE
If you try to use your DuraWand and it does not sound a “good read” tone when you attempt to scan
a bar code, one or more of the following things could be wrong:
* The barcodes may be the wrong symbology.
* An incorrect bar code symbology may be loaded.
* The scan may be improperly performed. While holding the scan button down, the scan should be
made at a steady, moderately fast speed; the scan should start well within the white space preceding the
code and should sweep completely through the bar code without going off the top or bottom.
* The bar code contrast or printing quality may be inadequate.
* The bar code may be smeared or otherwise unreadable.
* The DuraWand batteries may be dead.
* The batteries may be incorrectly installed.
* The sapphire scan tip may be dirty. Clean the scan tip with a soft cloth dampened with water. A
mild detergent and water solution may be used if necessary, but detergent residue should be removed
with a clean damp swab. Dry with a clean cloth.
The DuraWand may have an internal component malfunction. If you know you are using valid
bar codes and still cannot get your DuraWand to sound
a tone during a scan, you can determine what
is wrong by using the following tests.
1. Attempt to transfer the scan data from your DuraWand to your computer using the Videx Downloader
application. If the DuraWand transfers the data, reprogram the DuraWand with the Videx Downloader
application, and place the DuraWand back into service. If the DuraWand does not transfer the data,
go to Step 2.