Unpacking – KRK ROKIT G2 User Manual

Page 5

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Unpacking

Your RoKit G2 Powered monitor has been carefully inspected and tested before packing and

shipping. After unpacking your monitor, carefully inspect it for exterior damage and

immediately report any physical damage during transit to your shipping carrier. Save the

shipping boxes and all packaging materials in case the unit needs to be returned to your

local dealer or KRK Systems, LLC.

Please read the warranty card that was included in the shipping carton with your product

before shipping to KRK Systems. A Return Material Authorization (RMA) from KRK Systems

is required before shipping a product to KRK Systems for repair. After obtaining a RMA from

KRK Systems, all KRK Systems products in need of repair can be returned to the dealer

where they were purchased or sent directly to KRK Systems.

• For the safest possible return to KRK, please use the shipping carton and

packaging materials that were originally provided with your monitor. Place the

original carton in which your monitors were shipped inside a second shipping

carton for best shipping results.

• KRK cannot be responsible for any damages incurred during the shipping

process due to poor packing. Make certain to insure your shipment.

• If your monitor is out of warranty and you would like a quotation before

servicing your product, please include a note with your contact information on it

and we will contact you with a service quote. Service will be performed once

your method of payment has been established and approved.

• For replacement part quotes call KRK Customer Service at 954-316-1580.

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