KRK V8 - Manual (Page 11)

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• Play some non-distorted source material at a low volume. Carefully cover the tweeter (to block the sound)
without touching the diaphragm. Is the woofer producing a clean sound? If there is not a clear tonal
quality or any sound at all then the woofer probably needs to be replaced.
• Cover the woofer so you can hear mostly the tweeter. Is the tweeter producing a clear sound? If there is
not a clear tonal quality or any sound at all then the tweeter probably needs to be replaced.
• Once you have a better idea of what may be at fault then call us and speak with someone in the service
department. They will help you determine the best solution to correct your monitors. The service
department can be reached at (714) 373-4600 ext. # 21.
Problem: The monitor hisses, hums or makes other loud noises...
Here are some suggestions that will help you eliminate these undesirables from your system:
• Make sure that the power cord is plugged snugly into the IEC socket on the rear of the monitor.
• Check the connections between the signal source and the monitor. The V8's Neutrik ® Combo connector is a
completely balanced system. If you're connecting an unbalanced output to the monitor, be sure that you're
using PIN 2 for signal and have PIN 1 and PIN 3 tied together at the source end.
• Refer to the Connecting the System section on page 4 of this manual to ensure that the AC mains is
matched to the operating voltage requirements.
• All audio equipment should use the same ground point. Check all other devices using the same AC output
in the building like dimmers, neon signs, TV screens, and computer monitors. These devices should not be
using the same circuit.
For updated Troubleshooting information please visit our Web Site
www.krksys.com .
Please read the warranty card that was included in the shipping carton of your monitor prior to shipping it back
to KRK Systems, Inc. All products in need of repair can be returned to the dealer where it was purchased or to
KRK Systems, Inc. at the following address:
KRK SYSTEMS, INC.
5452 BUSINESS DRIVE
HUNTINGTON BEACH, CA 92649
(714) 373-4600
ATTENTION: SERVICE DEPARTMENT
• For the safest possible return to KRK, please use the shipping carton and packaging that your V8 was
originally shipped in.
• KRK cannot be responsible for any damages incurred during the shipping process due to poor packing.
Make sure to insure your shipment.
• If your monitor is out of warranty and you would like a quotation prior to servicing your product, please
include a note with your contact information on it and we will contact you with a service quote. Service
will be performed once your method of payment has been established and approved.
• Replacement carton and packaging can be purchased from KRK Systems, Inc. for $18.00 each.
• For replacement part quotes call (714) 373-4600 ext. #21.