Troubleshooting guide – Kenwood DDX6027 User Manual

Page 76

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English

Troubleshooting Guide

General

?

The power does not turn on.

✔

The fuse has blown.

After checking for short circuits in the wires,

replace the fuse with one having the same
rating.

✔

The speaker wire has a short-circuit or touches

the chassis of the vehicle, and then the
protection function is activated.

Wire or insulate the speaker cable properly and

press the reset button.

?

The desired source is NOT selected although

you pressed the SRC button.

✔

A non-connected source cannot be selected.

A non-connected source is not selected. See

<INSTALLATION MANUAL> and connect the
unit correctly.

✔

The RESET button is not pressed yet although

the optional unit has been connected to the
system.

Press the reset button (page 4).

✔

The "O-N" switch of the optional unit is at the

"O" position.

Set the "O-N" switch to the "N" position.

✔

A disc changer not supported by the system is

used.

Use a disc changer supported by the system

(page 4).

?

The message "Disconnected cable found.

Please confirm a connection line" is displayed
and the unit cannot be used.

✔

Receiver unit is disconnected.

Connect the wire correctly, referring to the

section on <INSTALLATION MANUAL>.

?

Nothing happens when the buttons are

pressed.

✔

The computer chip in the unit is not

functioning normally.

Press the reset button on the unit (page 4).

?

No television/video image appears.

✔

The unit is not connected to the parking brake

detection switch.

Make proper connections according to

<INSTALLATION MANUAL>.

✔

The parking brake is not engaged.

For safety reasons no television/video images

are displayed while the vehicle is moving.
Engaging the parking brake will cause images
to be displayed.

?

The screen is dark.

✔

The unit is in a location where temperature is

low.

If the temperature of the monitor unit drops,

the screen may appear darker when power is
first turned on due to the characteristics of a
liquid crystal panel. Wait a while after turning
power on for the temperature to rise. Normal
brightness will return.

?

The screen does not darken when the vehicle’s

lights are turned on.

✔

The unit is set to auto dimmer.

When the unit is set to auto dimmer, it is not

linked to the vehicle's light switch.

✔

The illumination wire has not been connected.

(If manual dimmer is set)

Make proper connections according to

<INSTALLATION MANUAL>.

?

AM/FM radio reception is poor and/or there is

noise.

✔

The TV antenna and vehicle‘s radio antenna are

too close.

Separate the two antennas as far as possible.

Turn off the main unit.

?

The remote controller does not operate.

✔

The remote control mode selector is not set

correctly.

Switch the remote control mode selector

according to the source you select (page 10).

?

No sound can be heard, or the volume is low.

✔

Attenuator is turned on.

Turn off Attenuator.

✔

The fader or balance settings are set all the

way to one side.

Reset the fader and/or balance settings.

✔

The input/output wires or wiring harness are

connected incorrectly.

Reconnect the input/output wires or the

wiring harness correctly. See the section on
<INSTALLATION MANUAL>.

What might appear to be a malfunction in your unit may just be the result of slight misopera-
tion or miswiring. Before calling service, first check the following table for possible problems.

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