Picture frame problems – Kodak EASYSHARE W820 User Manual

Page 75

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Troubleshooting and support

www.kodak.com/go/support

68

I didn’t connect to my network the first time I turned on my frame. Can I
do it now?

Yes, you can.

1 Tap Home

→

Settings

.

Slide to highlight Network, then tap Select.

2 Highlight Scan for wireless networks, then tap OK.

3 Continue with step

1

on

page 5

.

Picture frame problems

If...

Try one or more of the following

Frame cannot connect
to the wireless network
—“Wireless network
not found” appears.

■

Make sure you have a wireless router and that it is broadcasting
the SSID, or enter the SSID manually.

■

Make sure you are within the operating range of the network.
Move the frame into the same room with the router.

■

Make sure your frame is using the latest firmware. Check

www.kodak.com/go/digitalframesupport

for updates.

■

If your network security is enabled (

See page 8

), enter your security

key (WEP or WPA). The person who set up your network can help
you with this information.

Frame does not
turn on.

■

Make sure the power cable that was included with your frame is
connected securely (see

page 2

).

■

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

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