Troubleshooting and support, Picture frame problems, 5 troubleshooting and support – Kodak S730 User Manual

Page 43

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www.kodak.com/go/support

37

5

Troubleshooting and support

For step-by-step product support, visit

www.kodak.com/go/digitalframesupport

and

select Step-by-Step Solutions & Repair.

Picture frame problems

If...

Try one or more of the following

Frame does not
turn on.

■

Make sure the power cable that was included with your frame is
connected securely (see

page 2

).

■

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Nothing happens when
a memory card or USB
device is connected.

■

Insert a certified SD/SDHC/MMC/XD/MS/MS Pro Duo Card, with
images, into the card slot, then push to seat it (see

page 8

).

■

Make sure the USB device is connected securely (see

page 9

).

■

Make sure the file format of your pictures and videos are
supported. (See

page 42

).

NOTE: Pictures may take a longer time to display when the picture/video files are large

or when using a large capacity memory card or other connected device.

Touch border doesn’t
work.

■

Use your finger to make your selections on the Quick Touch
Borders (see

page 4

). Lights on the border show you where to

touch.

IMPORTANT:

Tap the lights on the borders, don’t touch the screen.

■

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

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