Kodak ZxD User Manual

Page 18

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12

www.kodak.com/go/support

Troubleshooting

Status

Solution

Camera will not turn on.

■

Ensure batteries are correctly inserted.

■

Charge the batteries.

■

If camera still does not turn on, visit

www.kodak.com/go/ZxDsupport

and click Step-by-Step

Solutions & Repair.

Videos do not play on a TV.

■

Ensure an HDMI or AV cable is properly connected directly to
the TV input(s).

■

Ensure TV menu settings are correct for an HDMI or AV
connection.

Camera will not work with
optional remote control.

■

Ensure batteries are correctly inserted in the remote control.

■

Ensure batteries are correctly inserted in the camera.

■

Ensure the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.

Images are blurry.

■

Ensure lens is clean of fingerprints.

■

Ensure subject is at least 70 cm (27 in.) from camera lens.

Videos are jumpy, not
stable.

■

Use a tripod or mini tripod to steady the camera.

Questions or problems
with ARCSOFT Software.

■

Visit

www.arcsoft.com/support

.

Questions or problems
with other third party
software.

■

Visit support sites for those applications.

urg_01138.book Page 12 Wednesday, February 3, 2010 10:27 AM

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