The name of your service provider, The steps you take to reproduce the problem – Kyocera Mita FS-1900 User Manual

Page 54

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Before requesting support, please try to reproduce
and isolate the problem. When you contact the
Customer Care Center, be ready to provide the
following information:

The name of your service provider

The actual error message or problem you are
experiencing

The steps you take to reproduce the problem

The Electronic Serial Number (ESN) and Part
Number (MCN) of the phone. The ESN usually
starts with a “B” and the MCN usually starts
with a "61-." You will find these numbers inside
your phone by removing the battery.

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