Technical support, Technical support tips – Kensington Universal AC/Car/Air Adapter User Manual

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Note: To remove the in-car connector, push on the tab and pull as shown below.
Although many airlines use the in-flight connection for in-flight use, some
airlines may use the cigarette adapter.

Technical Support

Technical support is available to all registered users of Kensington products.
There is no charge for technical support except long distance charges
where applicable. Technical Support Contact information can be found on
the last page of this manual.

Technical Support Tips

You may find the answer to your problem in the Frequently Asked
Questions (FAQ) section of the Support area on the Kensington Web
site: www.kensington.com.

Call from a phone where you have access to your computer.

Be prepared to provide the following information
- Name, address, and telephone number
- The name of the Kensington product
- Make and model of your computer
- Your system software and version
- Symptoms of the problem and what led to them

3. Insert the AC cord or Car/Air cord into the Kensington Universal
AC/Car/Air Adapter.

4. Plug the power input cord into the appropriate socket. The LED on the

adapter will now illuminate, indicating that power is available. If the LED is
not lit, be sure to check all connections. Check Using your Kensington
Universal AC/Car/Air Adapter
for additional information.

5. Plug the “Tip” into your notebook.

Universal AC/Car/Air Adapter • 9

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• Universal AC/Car/Air Adapter

Universal_Adapter 6/4/03 10:11 PM Page 8

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