Errors, Error reports, Kinds of error codes – Konica Minolta 7013 User Manual

Page 130: Specific errors

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Just in case …

What you see on the

LCD

What it means/What to do

Too Many Steps

You tried to enter too many steps for a macro.
You can enter up to 60 steps into a macro key.

Unable to Reduce

In the reduction copy using the

ADF

, if the

calculated ratio is smaller than minimum reduc-
tion ratio (50%), this message will appear and
you cannot make the reduction copy.
Use the platen glass, however parts of the image
might not be copied.

Use FBS Glass

You tried to enlargement copy using the

ADF

.

Your machine cannot enlargement copy from the

ADF

. Please set your document on the platen

glass to make the enlargement copy.

Errors

When sending faxes, your machine occasionally runs into communications errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that’s necessary. However, if the problem
persists regularly,
call your local telephone company for help. If that doesn’t help and
the problem persists regularly
, call your authorised Konica dealer.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location

ID

of its own)

• The result — which is a special error code.
A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error report indicates the specific
problem encountered:

D

codes — Occur while dialing

R

codes — Occur during reception

T

codes — Occur during transmission

Specific errors

Following are some error codes you may see on an error report:

Dialing errors

D

.0.3, The remote unit didn’t respond, the call couldn’t be completed or

STOP

was

D

.0.8

pressed during dialing. Re-try the call. If your machine repeats the message,
call the remote fax unit’s operator and verify that unit is operating properly.

D

.0.2

The remote unit is busy. Try the call again.

D

.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or

D

.0.7

STOP

was pressed during dialing. Try the call again.

5.9

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