Care & cleaning, Service & customer care, Troubleshooting guide – Kenwood FP520 series User Manual

Page 6

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care & cleaning

Always switch off and unplug before cleaning.

Handle the blades and cutting discs with care - they are extremely sharp.

Some foods may discolour the plastic. This is perfectly normal and won’t harm
the plastic or affect the flavour of your food. Rub with a cloth dipped in
vegetable oil to remove the discolouration.

power unit

Wipe with a damp cloth, then dry. Ensure that the interlock area is clear of food
debris.

Wrap excess cord around the bracket at the back of the appliance.

liquidiser/mill

1 Empty the jug/jar before unscrewing it from the blade unit.
2 Wash the jug/jar by hand.
3 Remove and wash the sealing ring.
4 Don’t touch the sharp blades - brush them clean using hot soapy water, then

rinse thoroughly under the tap. Don’t immerse the blade unit in water.

5 Leave to dry upside down.

twin beater geared whisk

Detach the beaters from the drive head by gently pulling them free. Wash in
warm soapy water.

Wipe the drive head with a damp cloth, then dry. Do not immerse the
drive head in water.

all other parts

Wash by hand, then dry.

Alternatively they can be washed on the top rack of your dishwasher. A short
low temperature programme is recommended.

service & customer care

If the cord is damaged it must, for safety reasons, be replaced by Kenwood or
an authorised Kenwood repairer.

If you experience any problems with the operation of the

processor, before calling for assistance refer to the

troubleshooting guide.

UK

If you need help with:

Using your machine

Servicing or repairs (in or out of guarantee)

ట call Kenwood customer care on 023 92392333. Have your model

number ready - it’s on the underside of the processor.

spares and attachments

ట call 0870 2413653

other countries

Contact the shop where you brought the food processor.

guarantee UK only

If your food processor goes wrong within one year from the date you bought it,
we will repair it (or replace it if necessary) free of charge provided:

you have not misused, neglected, or damaged it;

it has not been modified (unless by Kenwood);

it is not second hand;

it has not been used commercially;

you have not fitted a plug incorrectly; and

you supply your receipt to show when you bought it.

This guarantee does not affect your statutory rights.

5

troubleshooting guide

Problem

Cause

Solution

The processor will not operate.

No Power.

Check processor is plugged in.

Liquidiser outlet cover not locked on.

When using the processor bowl the outlet cover must
be fitted and locked on or the processor will not operate.

Bowl lid not locked on correctly.

The processor and liquidiser will not operate if the bowl
lid is not fitted correctly.

Liquidiser not locked on correctly.

The liquidiser will not operate if fitted incorrectly.

If none of the above check the fuse/circuit breaker in your
home.

Lid unlocked but speed control light is still on

If the lid is unlocked whilst a speed is selected

Always turn the speed control to “0” before removing the lid.

the processor will stop but the speed control
will remain lit. This is to remind you that the unit
will start up as soon as you re-lock the lid.

Liquidiser leaking from blade assembly base.

Seal missing

Check seal is fitted correctly and not damaged.

Seal incorrectly fitted

Contact Customer Care for a replacement seal.

Seal damaged.

Poor performance of tools/attachments

Refer to hints in relevant “Using the attachment” section. Check attachments are assembled correctly.

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