Busy line queuing with callback – Samsung ITP5012L User Manual

Page 57

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MAKING A CALL

Busy Line Queuing With Callback

If you receive a busy signal when selecting an outside line, this means that the line or
group of lines is busy. This callback function allows a call to be placed in queue waiting for a free
outside line.

1.

If busy tone is heard when selecting a trunk

line, press the [Select] button corresponding to

[CALL BACK] displayed on the LCD screen.

2.

Replace the handset after the confirmation

tone is heard.

!

If the [Hold] button is pressed when the

confirmation tone is heard, the first
callback that has been set will be cancelled.

3.

When the busy line becomes available,

your phone will ring.

4.

Lift the handset or press [Speaker] and a dial

tone will be heard.

Dial an outside telephone number and press

the [Send] button.

5.

Begin speaking after the other party picks

up the phone.

- A callback will be cancelled if not answered within 30 seconds.

NOTE

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