Using your broadband product gb usage allowances, Frequently asked questions – Kingston Technology KAROO User Manual

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KAROO TECHNICAL HELP DESK 01482 606 101

Using your broadband product

GB usage allowances

Your new Karoo product comes complete with an inclusive GB usage
allowance. Everything you send or receive over the internet uses bits of data,
whether it’s a web page, an email, a music track or a video clip. Each element
of data is a different size and is measured in Kilobytes (KB), Megabytes (MB)
or Gigabytes (GB). The average text email is around 4KB, a digital photo
around 1MB, a music track around 5MB, and a full-length movie around
700MB. (1MB = 1024KB, 1GB = 1024MB).

You can use your broadband connection freely up to your usage allowance.
In the event you exceed your allocated limit, you will incur charges for each
GB you go over.

Frequently asked questions

How will I know when my usage limit starts and ends?

Your first usage period will begin on the date your service activates.
Subsequent periods will follow on from this.

How long is a usage period?

All usage periods run for no longer than a calendar month. Typically, the average
usage period lasts 30 days.

How can I check my usage?

Pages 7-8 of this booklet explain how to do this in more detail.

What counts towards my broadband usage?

Usage is the combined total of all your downloads. Uploads are completely
unlimited.

How much web browsing and email is included in my allowance?

As much as you want to do! Both these activities only use a small amount
of bandwidth, so if you only use the internet for basic surfing and email, we
estimate even on our lowest package (Karoo Lite) this equates to an average
of 6-8 hours per day.

Are the figures quoted above definitive for those types of activities?

No, they are approximations to be used as a guide only. The actual amount
of usage for any activity will be dependent on factors such as the websites you
are viewing, or the quality and length of music or movies you download.
Although we will notify you if you approach, or exceed your limit, it is a good
idea for you to familiarise yourself with the process to check your usage,
should you wish to monitor it yourself. The next section explains how to do
this in more detail. It is advisable you familiarise yourself with this procedure.

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