Kyocera Prisma KX17 User Manual
Page 6
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Before requesting support, please try to reproduce
and isolate the problem. When you contact the
Customer Care Center, be ready to provide the
following information:
•
The name of your service provider.
•
The actual error message or problem you are
experiencing.
•
The steps you took to reproduce the problem.
•
The phone’s electronic serial number (ESN).
To find the ESN select
Menu
→
Phone Info
.
Qualified service
If the problem with your phone persists, return the
phone with all accessories and packaging to the
dealer for qualified service.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including cellular
or PCS phones, visit
beta.kyocera-wireless.com.
093 453 037
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at
www.kyocera-wireless.com
To purchase accessories, visit
www.kyocera-wireless.com/store