Computer/connectivity problems – Kodak EasyShare C340 User Manual

Page 52

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46

www.kodak.com/go/support

Troubleshooting

Computer/connectivity problems

If...

Try one or more of the following

Computer does not
communicate with
the camera

Insert a charged battery (

page 1

).

Turn on the camera.

Make sure proper USB cable is securely connected on camera and
computer port (

page 17

). (If using an EasyShare dock, check all

cable connections. Make sure the camera is seated on the dock.)

Make sure the EasyShare software is installed (

page 16

).

Pictures do not
transfer to computer

Click the Help button in the EasyShare software.

Slide Show does not
run on an external
video device

Adjust the camera Video Out setting (NTSC or PAL,

page 35

).

Make sure the external device settings are correct (see the device’s
user’s guide).

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