Computer/connectivity problems – Kodak EasyShare C340 User Manual

Page 52

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46

www.kodak.com/go/support

Troubleshooting

Computer/connectivity problems

If...

Try one or more of the following

Computer does not
communicate with
the camera

■

Insert a charged battery (

page 1

).

■

Turn on the camera.

■

Make sure proper USB cable is securely connected on camera and
computer port (

page 17

). (If using an EasyShare dock, check all

cable connections. Make sure the camera is seated on the dock.)

■

Make sure the EasyShare software is installed (

page 16

).

Pictures do not
transfer to computer

■

Click the Help button in the EasyShare software.

Slide Show does not
run on an external
video device

■

Adjust the camera Video Out setting (NTSC or PAL,

page 35

).

■

Make sure the external device settings are correct (see the device’s
user’s guide).

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