Solving frame problems – Kodak EasyShare M820 User Manual
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Solving frame problems
For step-by-step product support, visit
nd
select Interactive Troubleshooting & Repairs.
If...
Try one or more of the following
Frame does not
turn on.
■
Make sure the power cable that was included with your frame is
connected securely (see
).
■
Make sure the power switch on the frame is On.
Nothing happens when
a memory card, camera,
computer, or USB
device is connected.
■
Insert a certified CF/SD/MMC/MS/xD card with images into the
designated card slot, then push to seat it (see
).
NOTE:
Do not insert a micro or mini memory card without an adapter.
■
Make sure the USB cable that was included with your camera or
USB device is connected securely (see
).
■
Make sure the file format of your pictures/videos is supported (see
).
NOTE: A large picture/video file may take time to appear.
Touch border doesn’t
work.
■
Make sure the power switch on the frame is On.
■
Use your finger to touch along the raised guide at the bottom and
right border (see
). LED lights indicate touch points.
Music doesn’t play.
■
If your frame has songs you purchased, they may be protected files.
Convert the files to standard (unprotected) AAC or MP3 formats.