Appendix a: troubleshooting, Appendix a, Troubleshooting – Linksys RVS4000 User Manual

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Troubleshooting

4-Port Gigabit Security Router with VPN

Appendix A

Appendix A:

Troubleshooting

This appendix provides solutions to problems that may

occur during the installation and operation of the Router.

Read the descriptions below to help solve your problems.

If you can’t find an answer here, check the Linksys website

at www.linksys.com.

I need to set a static IP address on a PC.

The Router, by default, assigns an IP address range of

192.168.1.100 to 192.168.1.149 using the DHCP server on

the Router. To set a static IP address, you can only use the

ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.150 to

192.168.1.254. Each PC or network device that uses TCP/IP

must have a unique address to identify itself in a network.

If the IP address is not unique to a network, Windows will

generate an IP conflict error message. You can assign

a static IP address to a PC by performing the following

steps:
Windows 98 and Millennium

Click Start, Setting, and Control Panel. Double-click

Network.
In The following network components are installed box,

select the TCP/IP-> associated with your Ethernet

adapter. If you only have one Ethernet adapter installed,

you will only see one TCP/IP line with no association to

an Ethernet adapter. Highlight it and click Properties.
In the TCP/IP properties window, click the IP address

tab, and select Specify an IP address. Enter a unique

IP address that is not used by any other computer on

the network connected to the Router. You can only use

an IP address in the ranges 192.168.1.2 to 192.168.1.99

and 192.168.1.151 to 192.168.1.254. Make sure that

each IP address is unique for each PC or network

device.
Click the Gateway tab, and in the New Gateway field,

enter 9.8.., which is the Router’s default IP

address. Click Add to accept the entry.
Click the DNS tab, and make sure the DNS Enabled

option is selected. Enter the Host and Domain names

(e.g., John for Host and home for Domain). Enter

the DNS entry provided by your ISP. If your ISP has

not provided the DNS IP address, contact your ISP

to get that information or go to its website for the

information.
Click OK in the TCP/IP properties window, and click

Close or OK for the Network window.
Restart the computer when asked.

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Windows 000

Click Start, Settings, and Control Panel. Double-click

Network and Dial-Up Connections.
Right-click the Local Area Connection that is

associated with the Ethernet adapter you are using,

and click Properties.
In the Components checked are used by this connection

box, select Internet Protocol (TCP/IP), and click

Properties. Select Use the following IP address.
Enter a unique IP address that is not used by any other

computer on the network connected to the Router. You

can only use an IP address in the ranges 192.168.1.2 to

192.168.1.99 and 192.168.1.151 to 192.168.1.254.
Enter the Subnet Mask, ...0.
Enter the Default Gateway, 9.8.. (Router’s

default IP address).
Select Use the following DNS server addresses, and

enter the Preferred DNS server and Alternative DNS

server (provided by your ISP). Contact your ISP or go

on its website to find the information.
Click OK in the Internet Protocol (TCP/IP) Properties

window, and click OK in the Local Area Connection

Properties window.
Restart the computer if asked.

Windows XP

Click Start and Control Panel.
Click the Network and Internet Connections icon

and then the Network Connections icon.
Right-click the Local Area Connection associated

with your Ethernet adapter, and click Properties.
In the This connection uses the following items box,

select Internet Protocol (TCP/IP). Click Properties.
Select Use the following IP address, and enter

a unique IP address that is not used by any other

computer on the network connected to the Router. You

can only use an IP address in the ranges 192.168.1.2 to

192.168.1.99 and 192.168.1.151 to 192.168.1.254.
Enter the Subnet Mask, ...0.
Enter the Default Gateway, 9.8.. (Router’s

default IP address).
Select Use the following DNS server addresses, and

enter the Preferred DNS server and Alternative DNS

server (provided by your ISP). Contact your ISP or go

on its website to find the information.
Click OK in the Internet Protocol (TCP/IP) Properties

window. Click OK in the Local Area Connection

Properties window.

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