Fingerprint authentication problems, Other problems, Fingerprint – Lenovo THINKPAD X41 User Manual

Page 52: Authentication, Problems, Other

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Warranty

Status

enables

you

to

see

when

your

warranty

expires,

the

terms

of

service

for

your

computer,

or

a

list

of

replacement

parts.

Help

provides

information

about

the

various

pages

in

the

Rescue

and

Recovery

workspace.

Restart

closes

the

Rescue

and

Recovery

workspace,

and

resumes

the

startup

sequence

that

was

interrupted.

Fingerprint

authentication

problems

If

your

finger(s)

have

any

of

the

following

conditions,

you

may

not

be

able

to

register

or

authenticate

it:

v

Your

finger

is

wrinkled.

v

Your

finger

is

rough,

dry

or

injured.

v

Your

finger

is

very

dry.

v

Your

finger

is

stained

with

dirt,

mud,

or

oil.

v

The

surface

of

your

finger

is

very

different

from

when

you

registered

your

fingerprint.

v

Your

finger

is

wet.

v

A

finger

is

used

that

has

not

been

enrolled.

To

improve

the

situation,

try

the

following:

v

Clean

or

wipe

your

hands

to

remove

any

excess

dirt

or

moisture

from

the

fingers.

v

Enroll

and

use

a

different

finger

for

authentication.

v

If

your

hands

are

too

dry,

apply

lotion

to

them.

Other

problems

Problem:

The

computer

locks

or

does

not

accept

any

input.

Solution:

Your

computer

might

lock

when

it

enters

standby

mode

during

a

communication

operation.

Disable

the

standby

timer

when

you

are

working

on

the

network.

To

turn

off

the

computer,

press

and

hold

the

power

switch

for

4

seconds

or

more.

Problem:

The

computer

does

not

start

from

a

device

you

want.

Solution:

Refer

to

the

Startup

menu

of

the

BIOS

Setup

Utility.

Make

sure

that

the

startup

sequence

in

the

BIOS

Setup

Utility

is

set

so

that

the

computer

starts

from

the

device

you

want.

Solving

computer

problems

28

ThinkPad

®

X41

Tablet

Service

and

Troubleshooting

Guide

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