Lenovo 3000 G530 - Manual (Page 56)

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Chapter 4. Troubleshooting
„ A Password Problem
I forgot my password.
ƒ If you forgot your user password, you may clear it by removing the
supervisor password. See “Changing or Removing the Supervisor
Password” on page 26.
ƒ If you forget your HDD password, Lenovo authorized servicer cannot
reset your password or recover data from the hard disk. You must take
your computer to a Lenovo authorized servicer or a marketing
representative to have the hard disk drive replaced. Proof of purchase
is required, and a fee will be charged for parts and service.
ƒ If you forget your supervisor password, Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system
board replaced. Proof of purchase is required, and a fee will be charged
for parts and service.
„
Keyboard Problems
A number appears when you enter a letter.
The numeric lock function is on. To disable it, press Fn + Insert.
All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the
computer.
Lenovo 3000 G430-G530 UG V1.0_en.book Page 48 Tuesday, July 1, 2008 7:51 PM