Troubleshooting – Logitech Squeezebox Ft User Manual
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Logitech®
Troubleshooting
The following tips and answers to frequently asked questions will help resolve problems 
you may encounter. You can find answers to additional questions on our web site at 
http://faq.slimdevices.com/
.
How do I get back to the Squeezebox Setup menu?
Press and hold the
LEFT
arrow for five seconds to bring Squeezebox back to the setup
menu.
How do I reset Squeezebox to factory default settings?
Plug the power connector into Squeezebox while holding down the
Add
button on the
remote until you see the Set Up Networking prompt.
The player doesn’t obtain an Ip address.
Check all your network connections, and make sure that the DHCP server is running. Try 
a different ethernet cable, even if the hub indicates a good link. Make sure you are using 
the latest firmware for your router or access point. 
Can I connect Squeezebox directly to my computer?
You can connect Squeezebox directly to your computer (without a local network or 
hub) using an ethernet crossover cable. You can purchase a crossover cable at most 
retail computer stores. Configure your network adaptor and Squeezebox with static IP 
addresses so that they can find each other. Visit 
http://faq.slimdevices.com
and search
for crossover for additional information.
I can’t enter my wireless password.
If your network is using WEP encryption, you’ll need the hexadecimal WEP key for your 
wireless network. Hexadecimal keys are either 0 or 6 digits of 0- or the letters A to 
F. Some wireless access points or routers use text passwords for WEP. The configuration 
software for your wireless device can show the key in hexadecimal. Airport users can 
use Airport Admin Utilities. Use the Base Station menu to find the Equivalent Network 
Password and use the value displayed.
The web interface won’t come up, even though Squeezebox is working.
Try using the following URL:
http://127.0.0.1:9000/
. (Be sure to type the “
http://
” part,
as some versions of Internet Explorer require it when accessing a URL by IP address.)