General description, Introducing ez phone (ldk system) – LG LDK User Manual

Page 6

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‘ez Phone’ Issue 1.0A

6

GENERAL DESCRIPTION

1. Introducing ez Phone (LDK SYSTEM)

1.1. Overview

Welcome to LDK- ‘ez Phone’ for Windows Computer Telephony Integration (CTI). Computer

Telephony adds computer intelligence to the making and receiving of telephone calls. With

Computer Telephony, user can use computers to take advantage of a wide range of sophisticated

communication features and services over a telephone line. LDK-PCPHONE includes a various

value added features to integrate Computer and Telephone, to manage all the details associated

with telephone business. With LDK-’ez Phone’ ’s Graphical User Interface, you can easily use

the following features;

¾ Many kind of DB (Outlook, Gold mine, ACT!, ACESS, ECXEL) are can be import and

export.

¾ Working [operating] together with Outlook contacts real timely.
¾ Dial Reservation List. (Automatic call operation)
¾ 3 Kinds of Popup windows for notify incoming call.
¾ Simple Mode Window and Own Memo List.
¾ Make outgoing calls, place a call on ‘Hold & unhold’ and Transfer, conference,

park/unpark etc.

¾ Log a call for your history and statistical information.
¾ Utilize Dial Database File
¾ View Call Processing Status
¾ ETC. (Option, Customize.)
¾ Mobile SMS Sending

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