5 - helpful information, 1. troubleshooting – Lenoxx Electronics MP-400 User Manual

Page 24

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IB-MP400-WC-E-061005

5 - Helpful Information

5-1. Troubleshooting

Solutions

Replace battery with fresh alkaline battery.

Battery life with a fresh battery is about 6

hours for continuous play (rechargeable

battery has 1/2 of that life).

Replace battery with fresh one.

Symptoms

Causes

Set does not play

normally.

Battery is weak (it may test OK

on tester but it is weak for MP3

operation).

Dead or weak battery.

MP3 Player will not

turn on.

The type of the files are not sup-

ported on this MP3 player.

This MP3 player can only play MP3 and

WMA files. You can’t play AAC files or

DRM protected files.

N o sound

from

earphones.

VOLUME control is set to minimum. Increase the VOLUME by pressing VOL .

Replace with a fresh battery.

Weak battery.

23

Lower the VOLUME control by pressing

the VOL button.

Weak battery.

Music is too loud.

Sound is distorted.

Buttons do not work.

Replace the battery with a new one.

The keys were locked.

Slide the lock button to the left.

Lock button is on.

Slide the lock button to OFF.

Can not transfer files. Memory is full.

Erase some files you don’t need (see page 16).

Can not find the USB

jack on the computer.

Some computers (older ones) do

not have a USB jack.

Contact your computer maker or ask your

friend who know s computers or call

customer service.

Sound skips or

is distorted.

Music was not copied correctly. Recopy the music using a slower speed.

No display shows.

Battery is dead.

Replace the battery.

The external SD/MMC card will

need more battery current to boot.

Replace battery with fresh one.

The MP3/WMA file may be

corrupted or damaged.

Download or create the MP3/WMA file

again. Be sure to create WMA file with no

copy protection.

Only 490 MB shows as

available in MP-400.

The MP3 operating system

occupies about 22 MB of space.

This is normal for all MP3 players.

Your computer takes a

long time to boot up.

MP3 player is plugged into the

computer.

Do not keep MP3 player plugged in while

rebooting the computer.

IB-MP400-WC-E-060505.pmd

6/21/2005, 7:22 PM

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