My network printer does not print – Lexmark N4000e User Manual

Page 16

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My network printer does not print

16

My network printer does not print

•

Make sure all cables to the printer, print server, electrical outlet, and network connection are
secure.

•

Make sure the Power and USB indicator lights are on and the Status indicator light is off.

•

Check the printer status.

•

Make sure the network is operating properly.

Refer to your network documentation or contact your network administrator.

•

Make sure the printer software is installed on the computer from which you are sending the
print job.

Note: You must install the printer software on each computer that uses the network

printer.

•

Make sure the correct printer port is selected. For help, see “Verify the network printer port.”

•

Restart the computer.

•

Make sure there is not a problem with the printer itself.

1

Disconnect the printer from the printer adapter.

2

Attach the printer directly to your computer with a USB cable.

If you are able to print when the printer is directly attached, there may be a problem with your
network. Refer to your network documentation or contact your network administrator.

•

Uninstall and then reinstall the printer software.

If the printer still does not print, refer to your printer documentation for help.

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