Contacting customer support, Contacting customer support 5, Lacie firewire 400 pci card – LaCie FIREWIRE 400 User Manual

Page 11: User manual

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LaCie FireWire 400 PCI Card •

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Contacting Customer support

User Manual

page 11

Before You Contact Technical Support

Read the manual.

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Try to isolate the problem.

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If you still can’t get your LaCie PCI Card to work properly, con-
tact us via the provided Web link. Before contacting us, make
sure that you are in front of your computer and that you have the
following information on hand:

Your card’s serial number

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Computer brand and model

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Operating system and version

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Amount of memory installed

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Names of CD or DVD drives installed on your computer

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Names of any other devices installed on your computer

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Contacting Customer Support

5.

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