Can’t connect to mysqueezebox.com – Logitech Squeezebox Wi-Fi Internet 930-000101 User Manual

Page 22

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Squeezebox Radio Feature Guide

10/14/2009

21

Not connecting – Ethernet

If you are attempting to connect Squeezebox Touch to your network using an Ethernet cable and the connection is not
successful:

Check all your network connections, and make sure the DHCP server is enabled on your router.

Try using a different Ethernet cable, even if the switch or hub indicates a good link.

Make sure your router or access point has the latest software.

Can’t connect to mysqueezebox.com

Problems connecting to mysqueezebox.com are often the result of DNS (Domain Name System) issues, which can be
resolved with a router reset as follows:

Unplug your router, wait 30 seconds and plug it back in.

You may also need to reset your router to its default configuration and start the router setup process from the beginning.
See your router manual for instructions.

Note: For answers to common questions about routers, go to the Logitech Knowledge Base at www.mysqueezebox.com
>
Support. Under Troubleshooting Help, search on your router brand name.

If the wireless icon in the status bar is red instead of white, you have no internet connection. If it is blue, you
have no connection to Squeezebox Server.

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