Linksys e3000 appendix a: troubleshooting – Linksys E3000 User Manual

Page 47

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Linksys E3000

Appendix A: Troubleshooting

44

High Performance Wireless-N Router

The Router does not recognize your USB storage device.

Make sure the USB storage device uses the NTFS or FAT

format . To check its format, follow these instructions:
1 . Connect the USB storage device directly to your

computer .

2 . On your desktop, double-click Computer or My

Computer icon .

3 . Right-click the USB storage device, and click

Properties .

4 . The format is listed in the File system

description . If the format is not NTFS or FAT, then

back up the data on the USB storage device .

After you have backed up the data on the USB storage

drive, you can format it . Right-click the USB storage

device, and click Format . Follow the on-screen

instructions . For more information, refer to Windows

Help .

If the Router still does not recognize the USB storage

device, then remove the power adapter from the Router’s

Power port . Wait five seconds, and then re-connect the

power adapter to the Router’s Power port .

In Windows Vista, you do not see the USB storage device

in the Network screen.

Make sure the Router and your computer use the same

workgroup name . (The default workgroup name of the

Router is workgroup . In Windows Vista, right-click the

Computer icon and select Properties . Click Advanced

system settings . Click the Computer Name tab . The

workgroup name is displayed .) If they differ, then

change the workgroup name of the Router . Follow these

instructions:
1 . Access the web-based utility of the Router . (Refer to

How to Access the Browser-Based Utility, page 13 .)

2 . Click the Storage tab .
3 . Click the Administration tab .
4 . In the Workgroup Name field, enter the workgroup

name of your computer .

5 . Click Save Settings .

In Windows XP, you do not see the Router in the My

Network Places screen.

In the Network Tasks section, click Show icons for

networked UPnP devices . If the Router does not appear,

follow these instructions:
1 . Go to Start > Control Panel > Firewall .
2 . Click the Exceptions tab .
3 . Select UPnP Framework .
4 . Click OK .

In Windows XP, you do not see your USB storage device

in the View workgroup computers screen.

Make sure the Router and your computer use the same

workgroup name . (The default workgroup name of

the Router is workgroup . In Windows XP, go to Start >

Control Panel > System . Click the Computer Name tab .

The workgroup name is displayed .) If they differ, then

change the workgroup name of the Router . Follow these

instructions:
1 . Access the web-based utility of the Router . (Refer to

How to Access the Browser-Based Utility, page 13 .)

2 . Click the Storage tab .
3 . Click the Administration tab .
4 . In the Workgroup Name field, enter the workgroup

name of your computer .

5 . Click Save Settings .

WEB:

If your questions are not addressed here,

refer to our E3000 support section on the web,

www.linksys.com/support/E3000

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