ProForm 831.299520 - Manual (Page 12)

TROUBLE-SHOOTING
Most treadmill problems can be solved by following the simple steps below. Find the symptom that
applies, and follow the steps listed. If further assistance is needed, call our toll-free HELPLINE at
1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 7). Use only a single-outlet surge suppressor
that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor
must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation
of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps.
Important: The treadmill is not compatible with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Make sure that the two wires under the console are fully plugged in. (Refer to assembly step 5 on
page 6. WARNING: Do not disconnect or connect the wires while the treadmill power cord
is plugged in.)
d. Unplug the power cord, wait for five minutes, and then plug the power cord back in.
e. Remove the key from the console. Reinsert the key fully into the console.
f. If the treadmill still will not run, please call our toll-free HELPLINE.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and unplug the
power cord. Remove the screws from the hood and
carefully remove the hood. Locate the Reed Switch
(21) and the Magnet (43) on the left side of the Pulley
(42). Turn the Pulley until the Magnet is aligned with
the Reed Switch. Make sure that the gap between
the Magnet and the Reed Switch is about 1/8”. If
necessary, loosen the Reed Switch Screw (76) and
move the Reed Switch slightly. Retighten the Screw.
Re-attach the hood, and run the treadmill for a few
minutes to check for a correct speed reading.
Tripped Reset
Tripped
c
Reset
43
21
76
1/8”
42
Top
View
a
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