Guarantee and service, Frequently asked questions – Philips Avent DECT baby monitor SCD498 User Manual

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Batteries contain substances that may pollute the environment. Do not throw away batteries

with the normal household waste, but hand them in at an official collection point. Always

remove the batteries before you discard or hand in the appliance at an official collection

point.

guarantee and service

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you find its phone number in the

worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local

Philips dealer or contact the Service Department of Philips Domestic appliances and Personal Care

BV.

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance. If you cannot find the

answer to your question, contact the Customer Care Centre in your country.

Question

Answer

Why don’t the ON light

on the baby unit and the

LINK light on the parent

unit come on when I press

the on/off buttons of the

units?

Perhaps the batteries of the parent unit are empty and the parent

unit is not in the plugged-in charger. Put the adapter of the charger

in the wall socket and place the parent unit in the charger. Then

press the on/off button to establish connection with the baby unit.

Perhaps the batteries of the baby unit are empty and the baby unit

is not connected to the mains. Replace the batteries or put the small

plug in the baby unit and put the adapter in a wall socket. Then press

the on/off button to establish connection with the parent unit.
The baby unit and the parent unit may be out of range of each

other. Move the parent unit closer to the baby unit, but not closer

than 1 metre/3 feet.
If the LINK light on the parent unit still does not start to flash, use

the reset function to reset the units to their default settings.

Why does the parent unit

beep?

If the parent unit beeps while the LINK light flashes red, the

connection with the baby unit is lost. Move the parent unit closer to

the baby unit.
If the parent unit beeps, the LINK light flashes red and the battery

check light lights up red, the batteries are running low. Recharge the

batteries.

Why does the appliance

produce a high-pitched

noise?

The units may be too close to each other. Make sure the parent unit

and the baby unit are at least 1 metre/3 feet away from each other.

The volume of the parent unit may be set too high. Decrease the

volume of the parent unit.

Why don’t I hear a sound/

Why can’t I hear my baby

cry?

The volume of the parent unit may be set too low or may be

switched off. Increase the volume of the parent unit.

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EngliSh

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