Troubleshooting your phone, 5 troubleshooting your phone –1 – Polycom SoundPoint IP 560 User Manual

Page 85

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5

Troubleshooting Your Phone

This chapter contains general troubleshooting information to help you solve

any problems you might encounter when you use your SoundPoint IP 550/560

phone. The tables in this chapter list possible trouble symptoms, the likely

causes of these problems, and the recommended corrective actions to take.

•

Power and Startup

•

Controls

•

Access to Screens and Systems

•

Calling

•

Displays

•

Audio

•

Productivity Suite

To obtain more detailed troubleshooting information, you can access certain

menus on your phone that test your phone hardware. For more information,

see

Testing Phone Hardware

on page

5-9

.

If you require additional assistance, contact your system administrator.

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